Privacy Notice

Information We Collect and Why

Family and Korea Travel beta applications collect the primary applicant’s name, email address, mobile phone number, reason for applying or intended use, track-specific participation information, the application language (applicationLocale), adult confirmation, and privacy consent. We use a mobile phone number only to announce beta selection results and coordinate participation. If we cannot reach a selected person for a period of time, selection may be cancelled or offered to another applicant. Email addresses for selected participants are collected only through a separate process after selection. Support inquiries collect name, email, inquiry type, and message; they are used to review beta applications, guide participants, operate the beta, and respond to inquiries.

Retention and Deletion

Applications are deleted 30 days after the final selection results are announced. Inquiries are deleted 90 days after they are resolved, and unresolved inquiries are retained for no more than 180 days from the date received. After active data is deleted, it may remain in recovery backups for up to 30 days.

Requests to Correct or Delete Personal Information

To request correction or deletion of your personal information, email social@rembravo.com. If possible, send the request from the same email address used for your application or inquiry and include your application or inquiry number if you have one. We will notify you of the result within 10 days of receiving your request.

Declining Consent

You may decline consent, but in that case we may be unable to accept your beta application or support inquiry.

Cloudflare and Promotional Use

Cloudflare is not the original data store for application or inquiry personal information. Participating in the beta does not automatically authorize RemBravo to use actual service materials for promotional purposes.

Privacy Contact

RemBravo privacy contact email: social@rembravo.com